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21st c Teaching & Learning (MakerSpace & More): Design Thinking

May Cantwell Interview

DEEPdt

Mary Cantwell's DEEP Design Thinking

1. Discover

  • Learn all you can about the problem at hand
  • Examine the subject from multiple angles
  • Identify users
  • Get in close
  • Pull back a little
  • Take notes
  • Conduct research
  • Formulate questions
  • Make a problem statement
  • Expect to refine it as you learn more

2. Empathize

  • Conduct interviews
  • Listen to the users
  • Capture the stories
  • Look for patterns and trends
  • Recognize the outliers
  • Map the core users and the fringe users
  • Identify the needs

3. Experiment

  • Ask “How might we . . .?”
  • Try things
  • Be messy
  • Play with ideas
  • Work in visuals
  • Create prototypes
  • Return to the observations
  • Return to the stories
  • Look for inspiration in the interviews and in unlikely places

4. Produce

  • Work up a prototype to share with users
  • Gather feedback
  • Ask vulnerable questions and look for cracks in the solutions
  • Iterate
  • Deliver a better prototype
  • Ship it
  • Be prepared for more feedback

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Bogotá - Colombia

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